Your Operations Manual should contain everything that an employee needs to know to do their job including recipes, specific technique guidelines, customer service expectations, cleaning expectations, and anything else that employee will need to know day-to-day.

The single most important part of a customer’s experience with your coffee shop is consistency. Customers rate an inconsistent coffee shop worse than a consistently mediocre coffee shop every single time. So why would you leave your shop’s consistency up for any kind of interpretation? An Operations Manual lays out all the procedures and recipes you need to keep your shop running smoothly at all times.

Bellissimo Coffee Advisors wrote each section of the operations manual with 25+ years of hands-on experience. Thousands of coffee business owners have benefited from their expertise and created successful, profitable operations from single cafes to drive-thrus to major chains across the country. This handbook is an easy and affordable way to access their knowledge and experience to excel your business forward. 

We recommend reading through the templates and making adjustments based on your company and employees.

Customer will receive an email with the digital package within 24 hours (business days) of purchase.

Testimony

I can promise you that Bellisimo's digital downloads will not open your coffee shop for you, but they will definitely make the process a lot easier. I've saved time and gained clarity on what it would take to open a coffee business. I was able to quickly determine whether opening a coffee business would be the right choice for me and focus on next steps instead of Googling How to make a business plan. I don't regret my purchase one bit. The cost of the digital downloads is nothing compared to the cost of the mistakes you will likely make without them.